Which situation would require the use of the PS Form 1767?

The PS Form 1767, known as the Report of Unserviceable or Unsafe Conditions, is specifically designed for documenting and reporting any unsafe conditions in the workplace. This form is crucial for ensuring safety compliance and addressing hazards that could potentially harm employees or disrupt operations.

Using this form allows postal employees to thoroughly record the unsafe condition and ensures that appropriate actions are taken to mitigate risks. When an unsafe situation is observed, immediate reporting through the correct channels, such as the PS Form 1767, enables swift investigation and remediation by management.

In contrast, responding to a customer complaint, documenting time off, and requesting mail pickup involve other procedures and forms that are not suited for reporting safety hazards. These options pertain to different administrative actions within postal operations rather than addressing environmental or safety concerns.