What must be included when delivering a Return Receipt?

Prepare for the City Carrier Assistant (CCA) Postal Test with flashcards and multiple choice questions, complete with hints and explanations. Excel in your exam!

When delivering a Return Receipt, it is essential to ensure that both scanning and the customer signature are captured on the appropriate forms. The Return Receipt is a service that provides proof of delivery by confirming the recipient's acknowledgment of receipt of the mail piece. To validate the delivery, the carrier must scan the barcode on the Return Receipt and obtain a signature from the addressee or someone authorized to receive the item on their behalf. This process ensures that there is documented evidence of delivery, which is crucial for both the sender and the postal service.

The other options do not meet the requirements for a proper Return Receipt delivery. A verbal confirmation does not provide the necessary documented proof, and neither a photocopy of the original receipt nor authorization from a supervisor is relevant to the actual delivery process of a Return Receipt. These options do not fulfill the established protocols for ensuring delivery acknowledgment.

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