What is the primary duty regarding the scanning of mail items for CCAs?

The primary duty regarding the scanning of mail items for City Carrier Assistants (CCAs) revolves around ensuring that packages are accurately recorded with their status updates, which include confirming deliveries. This process is crucial because it provides real-time tracking information that benefits both the postal service and the recipients. By scanning packages, CCAs can verify that items have been successfully delivered, which helps maintain accountability and customer satisfaction.

Scanning packages also plays a significant role in the overall mail tracking system of the United States Postal Service (USPS). It allows for efficient management of packages and can assist in addressing any delivery issues that may arise, such as locating missing packages. Thus, the responsibility of scanning is not just an administrative task but a vital part of the operational workflow that ensures effective service delivery.