What is the guarantee offered with Express Mail?

The guarantee offered with Express Mail is delivery and a refund if the delivery time is not met. This means that when customers choose Express Mail, they can trust that their package will arrive within the specified time frame, typically by the next day or a specific time depending on the service level chosen.

In the event that the package does not arrive as promised, the customer is entitled to a refund for the postage. This assurance underscores the reliability and expedited nature of Express Mail services, making it an appealing option for time-sensitive deliveries. The emphasis on a money-back guarantee reflects the Postal Service’s commitment to customer satisfaction and accountability in their express delivery process.

Other choices, while they may seem attractive, do not accurately depict the service or guarantees associated with Express Mail. For instance, delivery within three days is not a definitive characteristic of Express Mail, as it typically offers next-day or specific timely deliverables. Additionally, free shipping for all packages is not a feature of Express Mail, as it involves a fee depending on the package specifications. Similarly, parcel insurance for damage is a separate service that may not directly relate to the speed guarantee provided by Express Mail.