What is required when sending Express Mail?

When sending Express Mail, it is essential to obtain a scanning and customer signature on a specific form. This procedure is crucial for ensuring accountability and tracking of the package. The scanning process allows for real-time tracking, which is a key feature of Express Mail service; it enables both the sender and recipients to monitor the status of their shipment throughout its journey. Additionally, obtaining a customer signature serves as proof of acceptance and delivery, which can be critical for accountability and resolving any potential disputes regarding the package's delivery.

The importance of these actions lies in the service's promise of timely delivery and reliability. This attention to detail not only enhances the quality of service that the Postal Service strives to maintain but also helps in fulfilling customer expectations regarding security and assurance when sending important documents or items.