What action should a carrier take when receiving a new forwarding order form?

When a carrier receives a new forwarding order form, the appropriate action is to complete the form and process it as needed. This step is crucial because the forwarding order is a request from a customer to have their mail redirected to a different address. Processing this order swiftly ensures that the customer receives their mail at the new location without unnecessary delays.

Completing the form accurately and promptly is part of the customer service responsibility inherent in the role of a City Carrier Assistant. It involves updating systems and records to reflect the customer's new mailing preferences. This also helps maintain the integrity of the mail delivery process, ensuring that the mail is delivered to the correct location as soon as possible.

In contrast, notifying dispatch, verifying with the customer directly, or storing the form for later does not align with the immediate responsibilities associated with customer forwarding requests. Dispatch does not need to be notified of every forwarding request, verifying directly with the customer is typically not necessary since the form itself is an official request, and storing the form would delay the processing, which contradicts the goal of efficient mail handling.