What action is taken if a check is not accepted?

Prepare for the City Carrier Assistant (CCA) Postal Test with flashcards and multiple choice questions, complete with hints and explanations. Excel in your exam!

When a check is not accepted, the correct action is to hold the item until payment is verified. This procedure ensures that the postal service does not incur a loss by releasing the item without appropriate payment. Retaining the item allows for the necessary verification of the check, which could involve confirming its validity or checking with the bank. This is an essential protocol in preventing fraud and maintaining financial accountability within postal operations.

Returning the item immediately or sending it without payment does not address the underlying issue of verifying the check and could result in lost revenue. Leaving a notification without taking further action would also fail to resolve the payment concern, potentially leading to complications down the line. Therefore, holding the item until payment is confirmed is the most responsible and prudent approach.

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