If CCAs notice suspicious activity while on their route, what should they do?

Reporting suspicious activity to local authorities and notifying a supervisor is the appropriate action for City Carrier Assistants (CCAs) because it prioritizes safety and proper protocol. By alerting authorities, CCAs ensure that trained professionals can assess and handle the situation without putting themselves at risk. Notifying a supervisor allows for internal communication about the incident, which is essential for creating awareness and potentially preventing future occurrences.

This approach aligns with protocols designed to protect both the postal workers and the community they serve. It emphasizes vigilance and responsibility, enabling CCAs to contribute to a safer working environment while following established procedures. Taking no action or ignoring the situation may lead to unresolved issues or unsafe conditions, while confronting individuals directly could escalate the situation and pose a personal safety risk. Similarly, taking photos, while potentially useful in some contexts, does not replace the necessity of involving appropriate authorities and supervisors who can take the necessary steps.