If a standard post item is undeliverable with an address change request, where is it sent?

Prepare for the City Carrier Assistant (CCA) Postal Test with flashcards and multiple choice questions, complete with hints and explanations. Excel in your exam!

When a standard post item is undeliverable and there is a request for an address change, the item is sent to the Central Forwarding Location. This process is part of the USPS's protocol for handling mail that cannot be delivered due to an address change. The Central Forwarding Location is a designated facility that manages these undeliverable items to ensure they are redirected according to the new address listed in the change request.

This procedure allows for efficient processing and forwarding of mail, ensuring that the item reaches the correct recipient at their new address rather than being returned to the sender or left unresolved. Handling undeliverable items in this manner also helps maintain service continuity for customers who may rely on forwarded mail during a relocation.

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